How to Successfully Implement RPA
Pick the right processes
The Shared Services & Outsourcing Network found that 38% of automation initiatives that did not live up to client expectations were due to the wrong processes being chosen for automation.
RPA is technology that allows software ‘robots’ to mimic interactions that a human might have with an existing system. The majority of RPA projects is distinct from machine learning and artificial intelligence. Common applications for RPA include data entry, data manipulation, system integration and the creation of digital documents. These tasks are invaluable given the volume of unstructured and structured data generated by businesses, which can be analyzed to directly inform decision-making processes.
Get your users on board.
A common misconception is that technologies, such as RPA and AI, will replace humans and the inefficiencies they are known to produce. In its survey of European RPA adoption, ISG found that one of the most pertinent barriers to the growth of RPA was ‘organisational resistance to change’ with 33% citing this as the main obstacle to expanding RPA use.
The reality is that the opposite is true. The best results are achieved when people, AI and robots are used together, complementing each’s capabilities. Automation allows humans to do purposeful work; work that is creative, innovative and strategic. On the other hand, AI and robots are best when used for mundane, data-intense and repetitive tasks.
Seeing is believing. Nothing beats the opportunity to show your team how RPA can work in their own world. Whether they doubt the technology, are concerned about the business case, or maybe even fear robots, a POC is a great way to get your staff on board. But who has the resources needed for the POCs?
That’s why we created our RPA Innovation Lab. We’ve dedicated a team of RPA experts to do your POCs for you! We follow a proven set of steps to quickly and efficiently roll out as many POCs as you need! With an average time to deliver of 3 days, our team can help you scale your resources and accelerate adoption!
Working with a limited budget
A recent study by the Information Services Group (ISG) identified limited budget for RPA projects as another main obstacle or barrier to RPA growth. One third of the business leaders surveyed identified having a restricted budget as being the main reason their organization would not be able to expand their use of RPA. This is where implementing a robot-as-a-service model could make a vast difference.
The latest iteration of the software-as-a-service model, where businesses only pay for what they need, meaning they can scale up and down quickly and cost-effectively. The model provides organizations with all the necessary tools to begin implementing RPA services, while also being the best way to scale RPA projects to meet budgetary requirements.
Contact us to learn more about how GSDS can help you accelerate your RPA practice.